Payroll Maxx

Customer Support

Payroll Maxx Is Committed To Total Satisfaction

Our commitment begins with providing the most efficient, innovative, secure and value-priced services in the payroll industry. It extends to the full service and support of those services. Our relationships with our customers does not end with the sale; it remains an ongoing relationship for your continuing and total satisfaction.

At Payroll Maxx our Payroll Specialists and additional customer support staff have decades of experience. Timely and knowledgeable assistance is the task of all of our personnel, whether it is a Payroll Specialist, an analyst, a member of our IT Department, a manager or an Officer of our company. It reflects our total commitment, total involvement, resulting in your total satisfaction.

One Face - All The Time. Payroll Maxx has structured its organization to provide each of our customers with their own dedicated Payroll Specialist. One face, one representative, one team – all the time. You will always call a single individual for all of your payroll needs.

Simply contact your dedicated Payroll Specialist and Payroll Maxx takes it from there. In most cases, your call will be returned within an hour or less by your personal Payroll Specialist. And we also have an after-hours emergency contact available.

Our Total Commitment To Quality. There's no such thing as good enough at Payroll Maxx and every associate knows, understands and embraces this operating mantra. Every one of our people from our top management to our part time personnel, understands and lives by our "Total Commitment to Quality" philosophy – achieved only when the services we provide meet the customers' needs without exception.

Quality is a vital part of the conversation at Payroll Maxx. You hear it in the talk. It's part of our language because it's uppermost in our minds. It's a vigil we all keep. In the final analysis, it's the promise that we keep and deliver in all of our services. Every service is processed under stringent quality control guidelines. Every Payroll Maxx system, from data collection and payroll delivery to desktop and data replication, each and every process is thoroughly tested and continuously monitored for quality control.

That's why we have earned the industry's highest rating for payroll excellence with SSAE 16 Type II certification. And why we have won the Best of Business to Business Award three years running. We hope you will join a world of satisfied clients and consider the leader in Specialized Payroll Solutions For Your Specialized Needs - Payroll Maxx.